How fast can you get to me?
Response times vary by location and time of day, but for in-town Vicksburg calls we are typically there within 20–30 minutes. For Jackson metro calls we usually arrive within 45–60 minutes via I-20. When you call, our dispatcher will give you an honest ETA — and we work to hit it.
Are you available 24 hours a day?
Yes. A to Z Towing dispatches 24 hours a day, 7 days a week, including all holidays. A live person answers your call — no automated menus and no hold music.
What types of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and cash. There are no surcharges for using a card. You'll get a clear total before any work begins.
How much does a tow cost?
Pricing depends on the distance, the type of vehicle, and whether any special equipment is needed (like flatbed transport or winch-out recovery). We quote you a clear, all-in price over the phone before we dispatch a truck — no surprises at drop-off.
Do you tow AWD or 4WD vehicles?
Yes. All-wheel-drive and four-wheel-drive vehicles should always be transported on a flatbed to avoid drivetrain damage. We use rollback flatbeds specifically for this purpose.
Can you tow a motorcycle?
Yes. We use specialized motorcycle equipment — wheel chocks, soft straps, and proper frame and triple-tree tie-down points — to ensure your bike arrives in the same shape it was loaded in.
My car is locked. Can you get me back in?
Yes. We perform damage-free lockouts on most cars, SUVs, and light trucks. We do not damage the door, paint, or weather seal. Call us with the year, make, and model and we'll dispatch a tech.
Do you do long-distance hauling?
Yes. We handle long-distance vehicle transport anywhere in Mississippi and Louisiana, as well as out-of-state runs. Call us with the pickup and drop-off locations for a flat quote.
Do you remove junk or non-running cars?
Yes. We offer junk car removal across our service area. We can pick up non-running, wrecked, or abandoned vehicles (with proper documentation) and haul them away — often the same day.
Do you do vehicle repossession?
Yes. We are a licensed and bonded vehicle recovery operation that works with banks, credit unions, buy-here-pay-here dealerships, and national recovery agencies. Contact us about setting up an account.
Do you provide fuel delivery?
Yes. If you've run out of gas, call us and we'll bring enough fuel to your location to reach the nearest station. Don't walk on the shoulder of the highway — let us come to you.
Where is your shop located?
We're located at 941 US-61 Suite A, Vicksburg, MS 39183. From the office we dispatch trucks across central Mississippi and into Northeast Louisiana.
Do you serve outside Vicksburg?
Yes. We routinely serve Jackson, Pearl, Brandon, Clinton, Madison, Raymond, Edwards, Port Gibson, Rolling Fork, and Lorman in Mississippi, plus Tallulah, Rayville, Delhi, and Lake Providence in Louisiana.
Will my car be damaged during towing?
We take damage prevention seriously. We use flatbed rollbacks for any vehicle where wheel-down towing might cause harm (AWD, low-clearance, luxury, etc.), and we use proper tie-down points and soft straps. We are fully insured for the value of any vehicle in our care.
Can I be in the truck with you?
Yes. For most tows, you can ride in the cab of the tow truck with the driver to your destination. Let us know when you call.